All our pieces are made by hand to order, meaning each one is as unique as you!

We can only accept returns/refunds on faulty items, and can not accept returns due to change of mind unfortunately, as all pieces are one off made to order. All sales are final once placed on site.

In the very unlikely case of your piece arriving broken or faulty, you have 7 days from the day of tracked delivery to let us know via email at support@shinedistrict.store and we will deliver a replacement free of charge.

We offer a 12 month guarantee on all pieces, so if your piece breaks or stops working in any way during this period just let us know and we will replace it free of charge! 🙂 

If you need any more help whatsoever, please don’t hesitate to contact our team via email at support@shinedistrict.store